Your satisfaction is our guarantee. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Accessory Workshop, LLC within 30 days of receipt of item(s). Claims for missing items or items damaged in transit must be received within 2 business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive the product we will credit your account. Please allow 1 billing cycle for a credit to appear on your credit card statement.
Please read all conditions below. If conditions are not met, Accessory Workshop reserves the right to refuse the return.
How to return or exchange an item:
In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
To request an RMA number please call us at the number below. Product will not be accepted and no refund will be issued without an RMA number.
To request an RMA number, please call Customer Service at 1.888.691.3047
Place the original package into a shipping carton.
Please do not place stickers or shipping labels on the original manufacturer’s package.
The RMA number must be clearly written on the outer box.
Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
Send pre-authorized returns to:
Accessory Workshop
15 Jensen Dr.
Somerset, NJ 08873
Attn: Returns
Rules:
All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
Accessory Workshop, LLC. is not responsible for personal data or items left in returned merchandise.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
RMA numbers are valid for 10 days.
• Accessory Workshop, LLC. is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.